Creating your own website is a rather painstaking process. Finding contractors, briefing, monitoring — all this takes time and effort. And now, finally, your dream website is up and running. However, there have been no orders, and there are none. What are the problems?

There are a lot of reasons why this happens. But today we will help you understand the main ones and find ways to solve this problem.

So how do you choose: to freelance or outsource website creation?

Technical points

  • Problem 1: User refusal.

    A bounce is considered a situation where a user viewed only one of your pages and did not continue. Or viewed and left.

    Solution: Fix the interface. If a potential customer doesn’t click through or place an order, they may not have found the right buttons or links. Make the UX/UI more user-friendly and track the results.

  • Problem 2: The site is displayed incorrectly on smartphones.

    This could be a menu that requires scrolling, incorrect image size, or simply a version that is not adapted for mobile devices.

    Solution: optimize your site for mobile devices. A large number of purchases and orders are made from mobile gadgets, so this point is fundamentally important. Contact specialists who will help fix the situation.

Logical design

  • Problem 3: information dispersion.

    All the most important information about your product should be placed on the first page. It should have all the links, buttons, and redirects to other pages that the user might find interesting.

    Solution: Compactness. Don’t stretch important information across the page or duplicate it multiple times. It’s important to do this in context, not randomly. Then the user journey will be easy and productive for you.

  • Problem 4: unclear header.

    The header is the part of the page that is at the top and contains all the information or menus the user needs. If the header is messy, the client may simply get lost.

    Solution: Clean up your header. Remove unnecessary buttons, leaving only the essentials.

UX/UI

  • Problem 5: Visual noise.

    Don't spare money on design services to make your site look decent. A large number of different fonts, colors, and unnecessary text makes the page look sloppy and inconvenient.

    Solution: Create your own identity. Specialists who know about comfortable user experience and design will help you correctly place the menu, important information and contact/order buttons.

  • Problem 6: The main buttons don't provide enough information.

    These include "Buy", "Order", "Subscribe to newsletter", etc.

    Solution: Make the information around the buttons more detailed or change the contact method. For example, the user wants to think more or find out more details. Add an option for online consultation or ordering a call from the company. An important detail: the lack of buttons in a convenient location is a total failure. Never forget about them and do not hide them on other pages!

  • Problem 7: Lack of convenient access to contacts.

    When a user wants to find out details, and you don't offer a button for this, it forces them to go to another site where everything is more convenient.

    Solution: add communication channels. Namely: clickable contacts, e-mail, number (preferably from different operators) or something. You can, of course, place contacts on a separate page, but in this case it should be very easy to access.

Google and advertising features

  • Problem 8: Targeted advertising is configured incorrectly.

    Incorrect targeting — the lack of conversions to your target audience's page. This may depend on the text part presented on the site, namely: lack of key search phrases and SEO optimization, irrelevant search regions, competitor analysis, and cost savings.

    Solution: pay more attention to the target. You should approach the choice of specialists who will be involved in this important process very responsibly. Review their resumes, results of previous work, and analytics of successes with other clients. To avoid such a question, give preference to outsourcing companies, not freelancers.

  • Problem 9: The site is not trustworthy.

    You have no reviews, your ad banners are popping up like crazy, and most of your products are out of stock. If you decide to close your business, that's fine, but not for its development.

    Solution: Monitor the products and interface. Ensure product availability and feedback, and avoid aggressive sales. This is really annoying!

  • Problem 10: The product does not satisfy potential users.

    Last, but not least.

    Solution: Create or present an existing product in a way that makes people want to buy it. Pay attention to the competitiveness of your product or service: is it of sufficient quality, do you have the ability to provide additional consultation, delivery, does the price correspond to market indicators, etc.

Why us?

We hope our tips will help you optimize your website and you won't lose customers.

But if you need qualified support, please contact us.

M1 Development.